Shipping policy

Standard Area Free Shipping

At Vanterra we realize that nothing is worse than getting to the check out screen only to be slapped with a huge shipping fee. So every Vanterra customer that lives within our standard shipping area will receive FREE SHIPPING! 

Beyond Standard Area 

Unfortunately, if you live in Hawaii and Alaska, or less populous areas of Canada or the United States (such as the Yukon, the Northwest, and Nunavut territories) you will be subject to additional shipping fees. If you’d like to speak with a member of our team as to what you can expect to pay in shipping please reach out.

If you live outside our standard service area and need to orchestrate an exchange or a return, our team can help. We are unable to offer free exchanges outside standard service areas. Should you want to exchange items in your order please contact us and we will provide an estimate of shipping costs.

Shipping Options 

Vanterra takes pride in assuring that you will receive the very best delivery service. If something does happen to go wrong we are here to help!  

Vanterra will deliver to you using the most suitable and economical method based on your location. This may include services such as standard courier, Fedex, UPS, Canada Post (typically for smaller items), or in some cities across the united states and Canada same-day courier services. All deliveries require a signature, and unfortunately, we can not deliver to a P.O box.